Privacy Policy
Last Updated: January 2, 2026
1. Introduction
Welcome to viralCut ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at viralCut.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register and use our Service:
- Name and email address
- Payment information (processed securely by 2Checkout)
- Account credentials (encrypted passwords)
- Profile information you choose to provide
2.2 Usage Information
We automatically collect certain information about your device and how you interact with our Service:
- IP address and browser type
- Device information and operating system
- Pages visited and features used
- Videos generated and templates used
- Date and time of visits
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Service
- To process your payments and manage your subscription
- To notify you about changes to our Service
- To provide customer support and respond to your requests
- To monitor usage and improve our Service
- To detect and prevent technical issues and fraud
- To send you marketing communications (with your consent)
- To enforce our Terms of Service
4. How We Share Your Information
We may share your information with third parties in the following situations:
4.1 Service Providers
- 2Checkout: Payment processing
- Email Service Provider: Transactional and marketing emails
- Analytics Providers: Usage analytics and monitoring
- Cloud Storage: Video and data hosting
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data transmission
- Encrypted password storage
- Regular security audits
- Access controls and authentication
- Secure payment processing through 2Checkout
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
6.1 Access and Correction
You can access and update your personal information through your account settings.
6.2 Data Portability
You have the right to request a copy of your data in a structured, commonly used format.
6.3 Deletion
You can request deletion of your account and personal information at any time through your account settings or by contacting us.
6.4 Marketing Communications
You can opt-out of marketing emails by clicking the "unsubscribe" link in any marketing email or through your account settings.
6.5 GDPR Rights (EU Users)
If you are in the European Economic Area, you have additional rights including the right to object to processing and the right to lodge a complaint with a supervisory authority.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@viralcutstudio.com
Response Time: We aim to respond within 48 hours